Frequently asked Nibbles questions…

Find below answers to the most common questions asked about our products and services. 

  • Can I collect my order?

    Yes, we offer collection from our home-based business in Sidmouth, East Devon during select times of the day.

  • Do you hold a Food Hygiene rating?

    Yes. We are proud to uphold the highest food hygiene and safety standards and this has been recognised by our official 5* rating by EDDC.

  • Do you offer delivery? 

    Yes, we offer delivery throughout East and Mid Devon, namely Sidmouth, Newton Poppleford, Ottery, West Hill Honiton, Topsham, Budleigh, Exmouth, Aylesbeare, Cranbrook, Exeter and the surrounding areas.

    We are able to further extend our delivery area for larger orders. 

    Small delivery charges may apply for minimum orders.

  • How much do your platters cost? 

    Our prices for our platters range between £15-£99. Please see our pricing page for more information.

    Unless otherwise specified, our individual platters are sold in a minimum quantity of two but these can be two different varieties e.g. 1 x Veggie & 1 x Cheese.

  • How can I pay for my order? 

    You can simply pay via bank transfer. Full payment is required at the time of ordering and payment details will be provided once your booking has been accepted.

    We are able to arrange remote payment links to aid accessibility. 

    We can accept cash on a pre-payment basis and accept card payments at external events.

  • I have an allergy, how do I know what is in my platter?

    If you have an allergy, please inform us prior to ordering to discuss this. We label all of our platters with allergy information for the 14 top allergens before it leaves our kitchen.  We also hold up-to-date certifications in allergen awareness.

  • Can you cater for dietary requirements?

    Yes, we are able to cater for various dietary requirements - please enquire for more information.

  • How much notice do I need to provide for my order?

    Ideally, we ask for 7 days notice however we are more than happy to accommodate late requests (no later than 48 hours) if we have availability.

  • Can I make changes to a platter?

    With such a wide variety of platters on offer - 17 to be precise - we have something for everyone but if you'd like to make a small change, please message us with your request.

  • When is the best time to collect/deliver my order?

    All platters are freshly-made-to-order and can be kept in the fridge overnight, to be eaten the next day however for optimal enjoyment, we suggest ordering for the date you wish to enjoy it.

  • How do I know which size platter to order?

    Individual - 1 person*

    Small - 2-3 people 

    Medium - 5+ people

    Large - 8+ people 

    *Please note, the individual size is only available for the following platters: A Taste of Italy, A Taste of Greece, Veggie, Sweet, Savoury, Cheese and Meat.

    Unless otherwise specified, our individual platters are sold in a minimum quantity of two but these can be two different varieties e.g. 1 x Veggie & 1 x Cheese.

  • Can you make bespoke platters? 

    Yes, we welcome enquiries for bespoke orders which can be tailored to both your budget and requirements. This applies to multiple quantities only.

  • Do you make platters for special occasions? 

    Yes, we make limited edition platters throughout the year for occasions such as Halloween, Valentines Day and Christmas. Get them whilst you can!

  • Can you cater for events and functions? 

    We certainly can! Our platters come in all shapes and sizes and are perfect for any occasion from a small get-together, to a baby shower and even a Wedding reception.

  • Is your packaging recyclable/eco friendly? 

    We use local suppliers, producers and retailers - sourcing as much as we can from the South West region.

    We don’t use single use plastic. The little pots which hold our delicious chutney, jam and various nibbles are made from renewable plant-based PLA - and are certified 100% compostable.

    Our platter boxes are made of compostable kraft board, with a clear window made from renewable plant-based PLA. This is sustainably sourced paperboard and certified as 100% compostable.

    Even our colourful little serving spoons are made from PLA, a renewable material made from plants.